Customer Data Quality Accelerator

The Quickest and Most Cost Effective Way to Improve Customer Information

Poor data quality acts as a tax on almost all aspects of company operations. The negative impact of bad data is widespread and impacts so many business processes in different ways that it often defies accurate measurement. Organizations that have studied the cost of poor quality customer data report significant opportunities to reduce operational costs, improve customer satisfaction, minimize system outages and enhance business analytics.

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GAINE Advantage™ Customer Data Quality Accelerator

GAINE Solutions Inc. provides a hosted environment in which we cleanse and match customer information to produce an accurate customer file and identification of duplicate customer records.

The GAINE Advantage™ process is based on the widely deployed MDX master data management technology, reference data libraries and cost effective offshore data stewarding resources.

The GAINE data stewarding group is based in New Delhi, India. Our facility houses more than 100 trained data stewards with experience in managing customer information from around the world. Multilingual services are available for most European and select Asian languages.

Customer data can be provided to GAINE in almost any format with no changes to existing IT systems.

Output

Standard

• Customer address validation
• Customer address corrections
• Name standardization
• Duplicate customer report

Optional

• Parsing overloaded fields into discreet attributes
• Web and/or telephone based validation of information
• Standardization of client specific attributes
• Research and adjudication of suspect matches