Reduce Costs and Improve Quality with Experienced Data Stewards
A frequently underestimated aspect of customer data integration (CDI) projects
is the extent of the data stewarding effort required. It is not the CDI project
that creates this workload, prior to the implementation of a CDI solution,
people across the organization from sales to finance are constantly checking and
updating information in almost everything they do. Prior to CDI the validation
and correction of customer information was highly distributed throughout the
organization, in a post-CDI organization the function is isolated and more
visible.
Data stewarding can be a significant drain on an organization.
Much of the stewarding work is clerical - checking source documents, gathering
information on the web or research over the phone. Subject matter experts within
the business are typically reluctant to participate in this clerical activity
and organizations are faced with recruiting, training and managing this new
business function.
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GAINE Control™ Data Stewarding Services
A frequently
underestimated aspect of customer data integration (CDI) projects is the extent
of the data stewarding effort required. It is not the CDI project that creates
this workload, prior to the implementation of a CDI solution, people across the
organization from sales to finance are constantly checking and updating
information in almost everything they do. Prior to CDI the validation and
correction of customer information was highly distributed throughout the
organization, in a post-CDI organization the function is isolated and more
visible.
Data stewarding can be a
significant drain on an organization. Much of the stewarding work is clerical -
checking source documents, gathering information on the web or research over
the phone. Subject matter experts within the business are typically reluctant
to participate in this clerical activity and organizations are faced with
recruiting, training and managing this new business function.
Getting Started
It is not necessary to have implemented a fully fledged CDI solution to benefit from data stewarding. On the
contrary, data stewarding may be the most cost effective and rapid way to begin managing your customer data at
an enterprise level. GAINE Solutions provides an optimized data stewarding process that delivers maximum
business benefit with minimal drain on your available resources.
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